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Feel free to contact our customer service department for all of your restaurant equipment, smallwares, and supply needs.

Get in Touch with Stanton Trading

We're Here to Help

At Stanton Trading, customer satisfaction is our top priority. Whether you have a question about our products, need assistance with an order, or require expert advice, our dedicated team is ready to assist you. Contact us today via phone, or email. We look forward to connecting with you and providing the support you need to make your experience with Stanton Trading exceptional.

FAQ

Where do you deliver to?

We deliver to the tristate area five days a week by truck. For nationwide deliveries, we use FedEx or UPS to ensure your order reaches you promptly and securely.

Do You Have A Minimum Or Maximum Order?

We have a minimum order requirement of $250. If you choose to pay by credit card, a 3.2% fee will apply. There is no maximum order limit.

Do You Discount For Bulk Orders?

Bulk orders may be eligible for discounts on a case-by-case basis. Your Stanton Trading customer service representative will be happy to assist you with these situations.

What’s Your Delivery Schedule?

We deliver five days a week (Monday-Friday) within the tri-state area. If you are outside the tri-state area, your order will ship upon confirmation.

What Are The Payment Terms?

Payment terms depend on the client. If you are a dealer, please speak with your Stanton sales representative, who will explain your options in detail.

Why Don't You Show Pricing On Your Site?

We do not display pricing on our site for a few reasons. Firstly, we prioritize our top-notch customer service team, adding a personalized human element to your shopping experience to ensure you get everything you need, including custom options. Secondly, due to the rapidly changing prices in this industry, we want to ensure we provide you with the best pricing possible every time you place an order with us.

What is the return and exchange policy for restaurant supplies?

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How often should restaurant equipment be serviced or maintained?

Restaurant equipment should be serviced or maintained regularly to ensure optimal performance and longevity. Here are some general guidelines:

  1. Daily Maintenance: Clean equipment thoroughly to remove food debris and grease. Inspect for any obvious wear and tear.
  2. Weekly Maintenance: Check for loose parts, tighten screws and bolts, and ensure all moving parts are lubricated.
  3. Monthly Maintenance: Deep clean all equipment, including interior components. Check electrical connections and calibrate thermostats and timers.
  4. Quarterly Maintenance: Have a professional technician inspect and service major appliances, such as ovens, refrigerators, and dishwashers.
  5. Annual Maintenance: Schedule a comprehensive check-up for all equipment to identify and address any potential issues before they become major problems.

By adhering to this maintenance schedule, you can ensure your restaurant equipment remains in top condition, reducing the risk of breakdowns and extending its lifespan.

Do your restaurant supply products come with warranties?

Our warranties align with the manufacturer's warranty policy. Warranty coverage may vary depending on the product or the part of the product that becomes faulty.

How can choosing restaurant supplies help me streamline my operations?

Choosing the right restaurant supplies can significantly streamline your operations. High-quality, reliable equipment and supplies ensure efficient workflow, minimize downtime, and reduce the need for frequent replacements. With the right tools, your staff can perform their tasks more effectively, leading to faster service, improved consistency, and a better overall customer experience. Additionally, well-chosen supplies can help in maintaining food safety standards and reducing waste, contributing to smoother and more cost-effective operations.

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