Shipping & Returns

Fast, Reliable Delivery & Hassle-Free Returns

Our Policy

Shipping

At Stanton Trading, we strive to provide fast and reliable shipping services to ensure your orders arrive promptly and in excellent condition. Here’s what you can expect:

  • Delivery Areas: We deliver to the tristate area five days a week (Monday to Friday) by truck. For locations outside the tristate area, we ship across America using FedEx or UPS.
  • Shipping Times: Orders within the tristate area are delivered on our scheduled delivery days. Orders outside this area ship upon confirmation and will arrive based on the carrier's delivery times.
  • Shipping Costs: Shipping costs are calculated based on the weight, dimensions, and destination of your order. Shipping fees will be added to your invoice at checkout.
  • Tracking: Once your order is shipped, you will receive a tracking number to monitor your shipment’s progress and expected delivery date.

Returns

Customer satisfaction is our priority. If you need to return an item, please follow our return policy:

  • Eligibility: Items must be returned in their original condition, unused, and in the original packaging.
  • Return Window: Returns must be initiated within 30 days of the delivery date.
  • Process: Contact our customer service team to initiate a return. We will provide you with a return authorization number and instructions on how to return your item.
  • Refunds: Once we receive and inspect the returned item, we will process your refund. Please allow up to 10 business days for the refund to appear on your original payment method.
  • Shipping Costs: Return shipping costs are the responsibility of the customer, unless the return is due to a mistake on our part or a defective product.